About Mediation

Mediation allows parties to a dispute to reach a solution that is satisfactory to all those involved, with the assistance of a third party neutral – an impartial Mediator. A Mediator does not act as a judge; he or she does not issue a ruling on the dispute in question. The Mediator acts as a catalyst, helping the parties in dispute communicate effectively and seek a mutually acceptable solution to their dispute. The Mediator monitors the mediation process at all times, making sure it advances smoothly and in compliance with any legal requirements.


Legal Frame – Law 4640/2019

In Greece, Mediation is regulated by Law 4640/2019 (Gov. Gazette A’ 190/30.11.2019), as applicable after Law 5108/2024 which amended article 3, regarding civil and commercial disputes, where the parties “have the authority to settle the subject-matter of the dispute”, i.e. they are free to decide, without a court decision, about the outcome of their dispute. The parties participate in the process with their lawyers unless it is a consumer dispute or a small claim (up to €5,000), where the presence of a lawyer is not mandatory. The agreement reached by the parties for the resolution of their dispute is binding (enforceable title) upon submission to the registry of the court having subject-matter and territorial jurisdiction and in which the trial of the case is pending or is to be introduced; upon such submission, the agreement may be subject to a judicially ordered enforcement.


Eligible disputes

Mediation is particularly suitable for parties seeking a mutually beneficial and acceptable solution for issues such as:

  • Civil & Commercial disputes between businesses
  • Shipping disputes
  • Controversies arising in the framework of a family business
  • Succession matters
  • Disputes arising from lease agreements
  • Problems arising throughout the completion of construction works

Under Law No. 4512/2018, mediation is mandatory for certain private law disputes such as:

  • Family matters, particularly the amount of allowances, child custody etc.
  • Disputes arising from the use or operation of real estate ownership (apartment buildings etc.)
  • Disputes arising from car accidents
  • Disputes regarding car insurance policies
  • Disputes regarding debt settlement
  • Medical malpractice cases
  • Stock Market disputes
  • Intellectual property matters

The beneficiaries of legal aid are exempt from mandatory mediation.


Mediation vs Arbitration

A mediator will not impose a solution, but will rather act as a catalyst to help parties reach a solution themselves through adequate communication channels. On the other hand, an arbitrator will, in fact, hear the case and examine evidence submitted by the parties, with a view to delivering a judgment that is binding upon the parties.

  • A detailed comparison between Mediation and Arbitration is available here.
  • For further information on Arbitration please press here.

Advantages & Benefits

Under the current system of administration of justice in civil and commercial matters, at least 610 days are needed from the filing of a claim in Greece until the case is heard at first instance («Contribution towards an Effective Justice», Society on Judicial Studies, Nomiki Bibliothiki Publishing House 2016). This number does not even include possible subsequent delays leading the time needed for a final judgment rocket to several additional hundreds of days, which are critical for maintaining a commercial collaboration or ensuring the operation of a business. Mediation, a process used for decades in the USA, the UK and Australia for the amicable, out-of-court resolution of most civil and commercial disputes, with an over 75% success rate, emerges as an alternative to these long waiting periods. In recent years, mediation has recorded intense growth rates in the EU (particularly in Italy, France and Germany), slowly earning the trust and respect of the legal and business community, as a result of the significant advantages it offers.


Why Mediation?

Opting for Mediation means taking advantage of the various benefits it offers:

  • Prompt resolution of your dispute
    Disputes and conflicts are dealt with quickly, with no delays, within an average period of 5 up to 75 days from the date a mediation request is filed to the signature of a final, mutually beneficial resolution agreement.
  • Cost-effective
    Overall, mediation costs a lot less than litigating the same matters would, thus allowing you to save money on your dispute resolution.
  • Protecting your interests at all times
    Under the Greek mediation law, participation of the parties’ lawyers in the mediation sessions is mandatory. Under other applicable laws, legal counsels may participate upon agreement of the parties and the mediator, who makes sure that the process is configured to the benefit of the parties at all times.
  • Without jeopardizing your legal rights
    If you opt for mediation for resolution of your dispute, while proceedings are pending or before starting legal proceedings, you preserve your right to withdraw from the mediation process at any time; you would then opt for or return to the litigation track, in order to exercise your inalienable right to an effective remedy. Under the Greek mediation law, and in accordance with the relevant EU norms (Directive 2008/52/EC), when the parties opt for mediation the limitation and prescription periods for the whole duration of the mediation process.
  • With confidentiality guarantees
    Without prejudice to the applicable mediation law, and unless otherwise agreed, all those participating in the mediation process are bound by a confidentiality clause. Furthermore, the Mediator is not allowed to disclose any information shared with him or her in a caucus session with any party, unless that party expressly allowed the Mediator to do so.
  • Maintaining working relationships with your “opponent”
    Mediation entails an improvement in communication and therefore helps restore commercial and/or family-personal relationships between the parties.
  • With an enforceable final agreement
    Under the Greek mediation law, the mediation agreement drafted upon conclusion of the mediation process may be filed with the Secretariat of the competent Court of First Instance, at the request of either party; upon filing, the agreement constitutes an enforceable title. Similar provisions are included in the national mediation laws of other EU Member States. If you want to send us a Mediation or Arbitration request, please press here.

EODID Mediation Rules

The Mediation Rules of EODID Athens are the outcome of a collaboration between competent Legal Professionals and experienced Mediators, who have each contributed their expertise with a view to creating a set of rules that fully complies with the domestic and European rules and best practices on mediation. The EODID Mediation Rules (complemented by the provisions of Greek Law No. 3898/2010 and Law No. 4512/2018 for disputes where Greek law is the law applicable to the mediation process) ensure the highest quality of mediation services provided under the auspices of EODID Athens, matching the real needs and current potential of the legal and business community.

Download the EODID Mediation Rules

EODID Mediators

EODID Athens collaborates with qualified Mediators (duly accredited by the Greek Ministry of Justice, Transparency & Human Rights or the relevant competent foreign authorities where mediators have been accredited in other countries), including:

  • Judges (retired) who have previously served in the highest national courts (Supreme Court of Greece, Hellenic Council of State);
  • Lawyers accredited as Mediators, including Mediator trainers from all competent training entities in Greece;
  • Law Professors accredited as Mediators;
  • Mediators with experience and expertise in the shipping industry, the energy sector etc.

See the list of EODID Mediators to select a mediator for your case or contact us to request a recommendation of mediators whose profile matches the needs of your case.

EODID Mediation Services

Administration of Mediation

EODID Athens administers your mediation process from start to end, entrusting the dispute to a Mediator acceptable to both parties. Mediation administration services offered by EODID Athens include:

  • Mediator(s) selected among the EODID roster of neutrals, comprising a wide list of experienced legal professionals;
  • Highly competent Case Managers for administrative support services;
  • Secretarial support by trained staff with solid experience in managing ADR processes;
  • Adequately configured rooms and spaces with modern infrastructure.

Contact us if you are interested in using Mediation to settle your dispute.


Support Services for Mediators

EODID Athens offers professional Mediators a series of complementary services to support the conduct of any mediation the former might have with their clients:

  • Communicating with the parties for confirmation of their will to participate;
  • Briefing the parties, during the preliminary stage, regarding the mediation process;
  • Scheduling mediation sessions;
  • Preparing the mediation files;
  • Providing mediation rooms for joint sessions and caucuses;
  • Housing & Accommodation.

Contact us to explore the support services available for Mediators.


Mediation Housing & Accommodation

EODID Athens offers Housing & Accommodation services throughout all stages of the mediation process, including:

  • Mediation rooms adapted to the needs of mediation sessions with additional facilities available for caucuses;
  • Technical and audiovisual equipment (web access, projector, laptop, video & conference calls etc.);
  • Library and breakout rooms;
  • Coffee breaks – light meals.

Contact us to benefit from the housing & accommodation services offered.

Further Information

Your Mediation with EODID Athens

Stage 1Expressions of interest

Call us (+30 210 3678910) or e-mail us or contact us directly through our website contact form to submit your Mediation Request to EODID Athens.

Stage 2Preparation for Mediation & Selection of Mediator

The competent staff of EODID Athens will evaluate your case to confirm it is eligible for mediation, in which case we will proceed to coordinating the preparatory steps leading to the mediation session. The mediation process is adapted to the needs of your case at all times. Throughout this stage, EODID Athens will:

  • Communicate a proposal to mediate to the other party, in case mediation has not been opted for by both parties in the first place;
  • Recommend a Mediator who meets the particular requirements of your case;
  • Thoroughly inform both parties of how the mediation process works, and make sure all parties involved sign an Agreement to Mediate;
  • Gather the necessary documentation (e.g. Mediation Briefs possibly required by the Mediator).

In the event that your case is not eligible for mediation, EODID Athens can assist you in choosing another ADR process that may be more suitable to the needs and circumstances of your case.

Stage 3Mediation Session

Once it is time for the mediation session, the mediation process usually concludes within 1 day, although additional sessions are available if needed. The Mediator shapes the process in collaboration with the parties concerned. The Mediator helps clarify the issues on the agenda and assists the parties in seeking mutually beneficial solutions that are acceptable to all those involved. Throughout this stage, EODID Athens assists the parties and the Mediator by:

  • Making all necessary arrangements for mediation housing & accommodation.
  • Providing secretarial and administrative support where necessary.

Stage 4Conclusion of Mediation process & Follow-up

Under the guidance and supervision of the parties’ lawyers, a final mediation agreement is drafted. Agreements reached by the parties in mediation with regard to any aspect of their dispute is included in the mediation agreement. Throughout this stage, EODID Athens provides, if the parties so request, for filing the mediation agreement with the competent court, thus ensuring that parties are in possession of an enforceable title (under Greek Law No. 3898/2010 and Law No. 4512/2018). Following conclusion of the mediation process, EODID Athens remains at your disposal, taking all necessary follow up steps, including soliciting information on compliance with the mediation agreement and recommending the adequate route for resolution of any dispute arising with regard to enforcement of the agreement.


Tips for a successful mediation

  • Participate in good faith and a genuine will to collaborate.
  • Choose a legal counsel who is familiar with the mediation process and possesses mediation advocacy skills.
  • Identify which parts of your dispute matter the most to you; set priorities.
  • Try to evaluate which parts of the disputes are more important to your dispute counterparty; explore them in advance and be prepared to ask questions.
  • Make sure you have the authority to make final decisions as regards the dispute in question; if applicable, arrange in advance for the necessary authorizations.
  • When the mediator invites you to brainstorm solutions, be willing to also explore possibilities that you would probably discard at first glance.
  • When the mediator asks the other party to brainstorm solutions, listen carefully and control your urge to discard any proposals before exploring whether they could work for you.
  • Ask your lawyer for guidance whenever you feel that his or her advice would help you.
  • Αsk the mediator for a caucus if there is something you would like to discuss in private before discussing it with the other party.
  • Think of ways to use the mediation process as an opportunity to explore a possible renewal or improved configuration of your collaboration with the other party on a more solid basis.
  • Discuss with the mediator any doubts or reluctance you may have with regard to a particular clause of the final mediation agreement before signing and committing to its provisions.


Mediation Advocacy

Your contribution as legal counsel is fundamental to the success of the mediation process! You will be of great assistant to your client when you:

  • Make sure that you provide the mediator with all the necessary information requested during the preparation stage, in order to help him or her better prepare the mediation session.
  • Request further information and clarifications from the EODID staff and the mediator, in order to be absolutely familiar with what your client needs from you at all stages of the mediation process.
  • Ensure that the people whose participation is key to resolution of the dispute are available to participate.
  • Make sure that your client has the authority to make final decisions with regard to the subject-matter of the dispute, without needing the approval or authorization of third parties.
  • Encourage your client to actively participate in the mediation process, helping him or her prepare in advance if necessary, and you intervene where necessary to protect your client’s interests.
  • Arrange your schedule in order to have the day scheduled for mediation available in order to participate in the mediation process (a mediation session may last a full day!).
  • Actively participate in drafting the final mediation agreement, ensuring that the various solutions agreed by the parties are duly worded to create the corresponding contractual rights and obligations.
  • Doublecheck that your client has fully understood the terms of the final mediation agreement before signing that agreement.


How much does Mediation cost?

  • The cost of mediation depends on the value of the claim, the duration of the mediation session and the fee of the mediator chosen by the parties (different rates apply to different groups of mediators – group I or group II as per Annex I of the EODID Mediation Rules).
  • This cost comprises a fee for mediation services and the cost of housing & accommodation (plus VAT).
  • The relevant amount is paid per party to the dispute (interested party and their legal counsel).

Read more about the EODID Athens mediation costs & fees policy (Annex III to the Mediation Rules) and contact us to be informed of the total cost of mediation for resolution of your dispute.